FAQs & Treatment Guidelines

A few things to know before and after your visit.

General Pre-Treatment Guidelines

Preparation varies by service. Follow the instructions provided for your appointment.

  • Tell your provider about medications, allergies, health conditions, and recent treatments.
  • Ask which skincare products to pause, including retinoids, exfoliants, and acids, and when to pause them.
  • Follow your provider’s guidance on alcohol, caffeine, and supplements. Do not stop prescribed medication without your prescriber’s advice.
  • Avoid tanning and let us know if your skin is sunburned or irritated before your visit.
  • For facial treatments, arrive with clean, makeup-free skin when possible. For IV therapy, follow the team’s eating and hydration instructions.
General Post-Treatment Guidelines

Follow the aftercare instructions provided for your specific treatment.

  • Avoid picking, rubbing, or massaging treated areas unless your provider instructs otherwise.
  • Use the cleanser, moisturizer, and other products recommended for your recovery.
  • Follow your provider’s sun-protection instructions, including when to apply sunscreen.
  • Follow the recommended waiting periods for makeup, exercise, saunas, steam rooms, and hot showers.
  • Contact the team with questions about your recovery or any unexpected or worsening symptoms.
Which treatment is right for me?

Not sure where to start? Contact our team for help choosing a service that fits your skin and wellness goals.

How do I book an appointment?

Visit our online booking page to choose your service and an available appointment.

How should I prepare for my first visit?

Review the pre-treatment guidelines above and any instructions sent with your booking. Bring your questions and let us know about your treatment goals.

Will I need downtime?

Downtime depends on your treatment. Your provider will explain what to expect and how to care for yourself afterward.

When will I see results?

Results vary by treatment and individual. Your provider will discuss the expected timeline and whether additional sessions are recommended.

Do you offer payment plans?

Contact our team for current payment and financing options.